The short version
The Sellers Register is a community for sales professionals. Your record on it is yours, and we hold the data behind it in trust.
We use your data to run the Register, The Register Academy and our events. We share your record only with the people you say yes to. We don't sell it or rent it to anyone.
We don't buy lists. We don't take anyone's details from another network unless that person has agreed.
You choose who sees your record, and you can change your mind at any time. You can ask us to show you, correct, download or delete your data.
Who we are
Harrogate Capital Limited runs the Sellers Register. In this notice "we" and "us" mean that company. We are the controller of your personal data. That means we decide why and how it is used, and we answer for it.
| Company | Harrogate Capital Limited, a private limited company |
|---|---|
| Company number | 05971394 |
| Registered in | England and Wales |
| Registered office | 117 Tile Kiln Lane, Leverstock Green, Hemel Hempstead, Hertfordshire, HP3 8NX |
| Contact for anything in this notice | privacy@sellersregister.com |
| General contact | info@sellersregister.com |
| Data protection contact | Jonathan Hobday, privacy@sellersregister.com |
This notice covers members, visitors to our website and people who book Academy courses or events. It also covers people who book training for their business, and our contacts at partner networks and suppliers. And it covers people who join through a member's invitation link.
What we collect
| Kind of data | What it includes | Where it comes from |
|---|---|---|
| Account details | Your name, email address, login details and Entry No. | You |
| Your record | Job title, career stage, employer if you add one, the wins and milestones you log, the help you give, and a photo if you add one | You |
| Academy and events | Courses started and completed, assessment results, bookings and attendance | You, and your use of the Academy |
| Event photos and film | Photos or film of you taken at our events. Each booking page says when we'll film and how to ask not to appear | Us, at the event |
| Credits | Credits you earn, gift, receive and redeem, and the invitation link each one came from | Our platform |
| Payments | Billing name and address, and what you bought. Card payments are taken by an authorised payment service provider. We don't see or store your full card details | You and our payment provider |
| Business bookings | The name, job title, work email and billing details of the person who books for a business | That person |
| Messages | What you send us, and what you post or send in the community | You |
| Nominations | If a member nominates you for the Sellers Black Book, our peer-nominated tier, the nomination and the reasons given | Another member |
| Technical data | IP address, device and browser type, pages viewed, and cookie data | Your device |
| Partner network data | Only the details you agreed that network could pass to us | A partner network, with your agreement |
We don't ask about your health, ethnicity, religion, sexual orientation or political views. Please don't add them to your record.
How we use it, and why the law allows it
The law requires a lawful basis for each use of your data. This table links each use to its basis.
| What we do | Data used | Lawful basis |
|---|---|---|
| Create and run your membership, your record and your Entry No. | Account details, your record | Contract: we need it to give you the membership you asked for |
| Show your record to other members, if you choose | Your record | Your consent, given in your visibility settings. You can withdraw it at any time |
| Run Academy courses and events | Academy and events, payments | Contract |
| Take photos and film at events | Event photos and film | Legitimate interests: recording and sharing our events. You can ask not to appear |
| Deal with businesses that book training for their teams | Business bookings, payments | Contract with the business, and legitimate interests in dealing with the person who books |
| Keep your credit balance, and let you gift and redeem credits | Credits, account details | Contract |
| Take payments and keep our accounts | Payments | Contract, and our legal duty to keep tax and accounting records |
| Handle Black Book nominations, and renew places each year | Nominations, your record, Academy and events | Legitimate interests: running a peer-nominated tier fairly |
| Send service messages, such as password resets, booking confirmations and changes to our terms | Account details | Contract |
| Send news, event invitations and offers | Account details | Your consent, which you can withdraw at any time |
| Keep the platform secure, and stop fake sign-ups and misuse of credits | Technical data, account details, credits | Legitimate interests: keeping the community and the credit scheme honest |
| Suspend or close an account after a serious breach of our terms | Account details, messages, credits | Legitimate interests: protecting members and the community rules |
| Count how the website is used, in total | Technical data | Legitimate interests. For cookies, see the cookies section |
| Answer questions and complaints | Messages | Legitimate interests, and our legal duty to handle data protection complaints |
| Meet our legal duties and answer lawful requests | Only what the request needs | Legal obligation |
Before we rely on legitimate interests, we write down how we weighed our interest against yours. You can ask to see that assessment.
Who sees your record
You decide. Your record is visible only to you until you choose who else can see it.
Each kind of visibility is a separate, explicit choice, and each starts switched off. The choices we offer may change over time, but they always stay in your control.
We plan to add services for employers, recruiters, headhunters and funders later. Before any of them starts, we'll update this notice. Each will need your separate yes, and none will see your record without it.
Nominations for the Black Book will work under criteria we'll publish before the first nominations. A place is renewed each year if the member stays actively engaged and still meets the criteria.
Invitations, referrals and credits
You can invite a seller you rate to join. You send the invitation yourself, with your own link and your own words.
We don't ask for the other person's contact details, and we don't message them. If they join through your link, we record that link.
You earn credits once they've confirmed their email, completed their record and stayed a member for 30 days.
Credits buy training. They never count towards a Black Book nomination or place.
Marketing
We only send you news and offers if you've said yes. Every message has an unsubscribe link, and you can change your mind in your account at any time.
We don't send marketing to people who haven't opted in. We don't buy or rent contact lists.
Who we share data with
We share data only where we need to, and only what's needed.
| Who | Why | What they can do with it |
|---|---|---|
| Suppliers who host our platform, send our emails, take payments and measure website use | To run the Register | Only what our contract with them allows, on our instructions |
| Professional advisers, auditors and insurers | When we need advice or an audit | Use it only for that work |
| Police, courts and regulators | When the law requires it | As the law allows |
| Other members | Only if you said yes | See your record within your settings |
| A partner network | Only for a joint activity you've agreed to, and we tell you what's shared first | Use it only for that activity |
We don't sell or rent member data. We don't share it with other companies in our group, or with any business where our directors work, unless you ask us to.
If the Register changes hands
We hold member data in trust. If the Register is ever restructured, merged or sold, your data moves only to a new owner bound by this notice.
We'll tell you at least 90 days before it moves. You can close your account and have your data deleted before then.
If we close the Register, we'll give you at least 30 days' notice, and you'll be able to download your record first.
Where your data is kept
If we or our suppliers ever process your data outside the UK, we'll name the countries here first. We'll also name the safeguard that protects it.
How we protect it
Only the people who need your data to do their job can see it. Our suppliers are bound by contract to protect it.
How long we keep it
| Data | How long |
|---|---|
| Account details and your record | 12 months after you close your account |
| Payments | 12 months, unless the law requires us to keep them longer |
| Credits | 12 months after each credit is used or expires |
| Nominations | 12 months after the nomination is decided |
| Event photos and film | 12 months after the event |
| Marketing consent | 12 months after you withdraw it |
| Technical data | 12 months |
When you delete something or close your account, copies may stay in our backups for up to 12 months. When each period ends, we delete the data or make it anonymous.
Decisions made by computer
We don't make decisions about you by computer alone. People decide Black Book nominations.
Our systems may flag a sign-up or a credit transfer that looks wrong. A person reviews it before we act. If we plan to suspend or close your account, we'll tell you why and give you a chance to reply.
Age
The Register is for people aged 18 and over. We don't knowingly hold data about anyone younger.
Your rights
| Right | What it means for you |
|---|---|
| To be informed | This notice tells you how we use your data |
| Access | Ask for a copy of the data we hold about you |
| Correction | Ask us to fix anything wrong or incomplete |
| Deletion | Ask us to delete your data |
| Restriction | Ask us to pause using your data while a question is settled |
| Portability | Download your record in a common format and take it elsewhere |
| Objection | Object to a use based on legitimate interests. You can always stop marketing |
| Withdraw consent | Change your mind about anything you agreed to |
You can download your record and close your account on our website at any time. For anything else, email privacy@sellersregister.com. We'll reply without undue delay and within the time the law allows. We may need to check who you are first.
Complaints
If you're unhappy with how we've handled your data, tell us first at privacy@sellersregister.com. We'll acknowledge your complaint within 30 days, then tell you what we'll do and when.
You can also complain to the UK regulator, the Information Commission. It is still known as the ICO.
| Website | ico.org.uk |
|---|---|
| Phone | 0303 123 1113 |
| Post | Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF |
Cookies
We use cookies the site needs to work. We may use cookies that count visits in total, where the law allows them without consent, and you can turn them off.
Before we set any other cookie, we'll ask you.
Changes to this notice
We'll date every version of this notice. If a change affects your rights, we'll email members at least 30 days before it takes effect, unless the law requires it sooner.